We first collect information about you and about the person from you obtain payment, when you provide us your information, you are warranting to us that all of the information you provide to us about yourself and about your Beneficiary is accurate and complete. We are relying on your warranty when we provide the Service to you. The information you provide includes personally identifiable information, which is defined as information that can be used, on its own or with other information, to identify you.
In addition to the information you provide, we may have, or may obtain from third parties, information about you or your beneficiary, some of which may be personally identifiable information. More information about these third parties appears below. We use this information to provide its services to you, and to help protect you and our services.
Collection of Information
The initial information we collect from you is the information that you provide to us online. This includes information about yourself, such as your full legal name, address, date of birth, telephone number, email address, last four digits of your social security number, as well as other information and/or documentation that will allow us to verify your identity. You must also provide us with information about an approved payment source, such as your debit card, and information about your Beneficiary, which may include sensitive personal information such as your Beneficiary's name, address, mobile phone number and/or bank account information. We may keep and store such information and associate it with your use, in order to help us identify you and facilitate your use of our service in the future.
We may verify and confirm all of the information that you provide to us with third parties, including the financial institution that issued the payment card you propose to use, and the telecommunications company or financial institution through which your money is sent to your Beneficiary. We may also verify such information with identify verification services, electronic databases, social media companies and credit reporting agencies. Prossid may share your information with the banks, telecommunications providers and other financial services firms who facilitate payment to your Beneficiary. From time to time, we may require you and/or your Beneficiary to provide us with additional information and/or documentation to confirm you identify and your eligibility to use our service.
When you visit our website, we may collect and store information regarding your use of the website and the service. This includes information about the frequency with which you access the website, the time you spend there, the way you move through the site, your transfer history, and details regarding the amount of money you transfer and your Beneficiaries.
If you contact us for any reason, whether by telephone, email, text or otherwise, we may record and store communications that you have with us.
Use of Information
Prossid may maintain and use all of the information and documentation that you provide, as well as information that we derive from your use of the service, and the information that we obtain about you from third parties, in order to provide services to you, and to enable us to comply with laws and regulations, including those intended to prevent fraud, money laundering, and other abuses of the financial system. Prossid may use your information to contact you as necessary to confirm or complete a transaction, and to allow our agents, partners and service providers to fulfill their obligations in providing our service to you. We may also use your information to improve our service, to troubleshoot problems, to develop new products and services, and to create advertising, marketing and promotional campaigns. Finally, we may disclose your information to third parties, including government agencies, when we reasonably determine that such disclosure is required by law, such as responses to subpoenas and information requests by law enforcement, financial services regulators or national security authorities.
Prossid will not sell, rent or otherwise disclose your information to third party marketers or others unaffiliated with us for the purpose of advertising, promoting or selling other services to you. However, where and to the extent allowed by law, we may work with third parties to analyze the information that we gather from you when you visit us on-line, including our website, our Facebook page, and our Facebook advertisements, whether or not you use our service. Prossid may use the information we gather there, along with the information we obtain from your use of our service, which may include personally Identifiable Information, to advertise and promote our services to you and to others. We may customize our marketing and promotional messages to you based on your use of our service, the information that you provide to us or which we otherwise obtain about you, and algorithms designed to help us anticipate your potential needs, based on your information and the information of others who use our services. we believe that such programs provide valuable information and benefits to our current and potential users. However, if you live in another jurisdiction where such use of your data for marketing and promotional purposes requires your permission, we will not use your data for these purposes unless you "opt in" to such uses.
Protection of personal information collected by us
Our leading security experts and practices help ensure that your Personally Identifiable Information is secure. All such information is stored on servers with state-of-the- art data protection technology, and is accessible only to our employees who, for business purposes, need to access it.
No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Although we use strong methods to protect the data that you provide to us, and we regularly test our information protection practices and technology, we cannot absolutely guarantee its security. We will, however, notify you of any breach or other compromise that affects your data, promptly and in compliance with applicable law.
We use "cookies" and other tracking devices to help us recognize you, remember your preferences and facilitate your future transactions and other interactions with us.
Your Right to Access and Correct Your Personal Information
You have the right to access your personal information stored by us, subject to applicable laws and in accordance with relevant data protection regulations and our policies intended to prevent fraud and other abuses of financial services. In order to do so, you can contact us at firstname.lastname@example.org. If the information we have maintained about you is wrong, incomplete or otherwise inaccurate, you have the right to require us to correct it or correct the information yourself directly on our website.
Destruction of Information
In general, we maintain information about each transaction for five years. After that period, we may destroy such information, and it will no longer be available to you or anyone else. However, there may be circumstances in which we are required to maintain information for longer periods, if required by law or regulation.